Preparing For Your Cruise
Common Coronavirus Questions
- How do I take action on my cancelled cruise?
- Anticipated service hold times
- What can I expect when boarding my cruise?
- If I see a reduced price on my sailing will it apply to my reservation?
- Can I cancel if my itinerary is impacted?
- Should I cancel my cruise?
What to Bring
- What should I wear?
- Is there a dress code for dinner?
- Will I need a tuxedo?
- What do I need to know when bringing medications on board?
- Can I bring alcohol or other beverages onboard?
- How much money should I bring?
Customer Service
- How do I access my Cruise411 reservation?
- How can I get a copy of my reservation details (invoice)?
- What can I do via My Cruise Reservation?
- What do I need to do after booking my cruise?
- What if I need to make changes to my cruise reservation?
- Can I add additional guests to my room after my reservation is confirmed?
Life Onboard
- Should I purchase a beverage package from the cruise line?
- How will I know if there are changes my itinerary?
- What types of activities are on board?
- What activities are available on board for toddlers, children, and teens?
- Are the casinos and shops open all day?
- What is the drinking age on board?
OnBoard Services
- What are the dining options available?
- How do I pay for onboard purchases?
- Will I have cell phone and internet service while at sea?
- How much does it cost to buy a beverage package?
- Are there medical services on board?
- Are over-the-counter medicines available for purchase on board?
Choosing your cruise
- So many cruise lines - which one should I choose?
- When is the best time to take a cruise?
- Do prices vary during the year?
- What does the cost of my cruise include?
- Are gratuities (tips) included in my cruise fare?
- Are beverages included in my cruise fare?
Selecting your room
- What should I consider when choosing a room?
- What is a guarantee room?
- Can I make changes to a guarantee room?
- How do I book multiple rooms?
- Do guests pay the same cruise fare when staying in the same room?
- Are there military or senior discounts available?
Shore Excursions
Travel Advisory
Booking Your Cruise
- What information do I need when booking my cruise?
- Why book with Cruises411 vs directly with cruise line?
- Can I cruise while pregnant?
- Why do I have to call to book my cruise?
- Do I need to alert the cruise line of my special medical needs?
- Can I book flights with my cruise?
Past Guest Benefits
- Are special rates available if I sailed the cruise line before?
- Carnival Cruises Past Guests
- Celebrity Cruises Past Guests
- Disney Cruise Line Past Guests
- Holland America Line Past Guests
- Norwegian Cruise Line Past Guests
Flights
- How far in advance should I book my flights?
- What forms of payment are accepted when booking a flight?
- What is an e-ticket?
- Do I need to check in if I have an e-ticket?
- Can I receive a paper ticket?
- Is my airline ticket refundable or transferable?
Booking a group cruise
- What is a group cruise?
- How do I qualify for a group rate?
- Why should my group book with Cruise411?
- Will I get better rates booking with you as a group, or individually through the cruise line?
- What if our group falls below the number required for special rates and discounts?
- Will I ever see a price advertised for the same cruise that is lower than our group rate?
Hotels/Resorts
- Can I book a hotel with my cruise reservation?
- What information is required when booking a hotel?
- Do hotels have minimum age requirements?
- Which credit cards are accepted for a hotel room deposit?
- Do hotels charge single supplements for solo travelers?
- Can I request special room accommodations at the hotel?
Car Rentals
- What is included in my car rental quote?
- What is not included in my rental car quote?
- What documents are required at pick-up?
- Where do I pick up my vehicle?
- Is my car rental booking refundable?
- Can I pre-pay for my car rental?