We have received the following information from Virgin Voyages,
Ahoy,
As we look toward 2021, we’re all beginning to see a very bright light at the end of the tunnel. And with that, we’re thrilled to be making plans for Scarlet Lady to set sail on May 9th, 2021, and Valiant Lady on November 14th, 2021.
For Customers on the Scarlet Lady canceling sailings from January to May 5th 2021:
- Double your value option: Auto-credit 200% in Future Voyage Credit of the amount you’ve paid to date toward your voyage fare, which you can apply to another sailing, rather than a refund.
- The FVC is valid for redemption up to a year after the original voyage start date for any sailing with open inventory through 2022.
- The double your value option will only apply to the amount that was actually paid, not any additional value credited to you
- Refund option: A full refund of everything you’ve paid — along with a Future Voyage Credit equal to 25% of your existing paid voyage fare to be used on a future sailing
- Taxes, fees, and pre-voyage sales will be fully refunded to your original form of payment within 30 days if paid in full.
- If your Sailors have taken advantage of our 2020 WAVE or Thanksgiving Onboard Credit offer, we will honor this on their next booking - please call once rebooked to have this added.
For customers on the Valiant Lady canceling sailings in October:
- Double your value option: Auto-credit 150% in Future Voyage Credit of the amount you’ve paid to date toward your voyage fare, which you can apply to another sailing, rather than a refund.
- The FVC is valid for redemption up to a year after the original voyage start date for any sailing with open inventory through 2022.
- The double your value option will only apply to the amount that was actually paid, not any additional value credited to you
- Refund option: A full refund of everything you’ve paid — along with a Future Voyage Credit equal to 25% of your existing paid voyage fare to be used on a future sailing
- Taxes, fees, and pre-voyage sales will be fully refunded to your original form of payment within 30 days if paid in full.