Seabourn gives you the peace of mind when planning your vacation experience. With our Worry-Free Promise, you can book your cruise with confidence knowing you have the flexibility to change your plans before and during your journey.
COVID-19 Protection Program
- Bookings made by December 31, 2022
- Voyages departing on or before March 31, 2023
- Booking cancelled no less than 30 days prior to embarkation date. Or within 30 days of embarkation if you test positive for COVID-19.
Within 30 days and up until your embarkation date, you may still receive a Future Cruise Credit if you, or someone in your immediate travel party, tests positive for COVID-19.
Pre-Embarkation:
- Future Cruise Credit (FCC) for 100% of the cancellation fee amount of non-refundable unused services, and a refund to the original form of payment for all taxes, fees, port expenses, and pre-paid onboard experiences and shore excursions purchased through the cruise line. Applicable, for guests and their immediate travel party in the same suite if any guest tests positive for COVID-19 within 5 days prior to embarkation.
On Board:
- FCC worth 100% of the per-day cruise fare paid for any full day spent in isolation and a refundable credit to their onboard account for missed pre-paid onboard experiences and shore excursions purchased through cruise line, and for the refundable portion of taxes, fees, and port expenses for ports visited after disembarkation.
Shoreside:
- SeabournShield premiums and/or reimbursed amounts shall not be included in the value of the FCC.
- Guests with independent insurance are required to file a claim with their primary insurer prior to requesting cancellation fee FCC reimbursement from Seabourn.
- This program shall not be applicable to a guest or any member(s) of their immediate travel party if such individual makes any false statements to the cruise line as to such individual’s COVID-19 status. The cruise line reserves the right to revoke any of the goodwill benefits provided in this program in the event of discovery of such false statements.
- This program is not intended to provide long-term care for issues arising from COVID-19.
- Guests will need to submit proof of their positive medically observed COVID-19 PCR or antigen test taken within 5 days of embarkation to be eligible for the COVID-19 Protection Program FCC coverage.
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