April 6, 2020
In response to elevated travel restrictions and government advisements, we have made the thoughtful decision to suspend operations through June 30, 2020. Given these circumstances, Avalon Waterways has introduced an unprecedented program designed to give our travelers options and peace-of-mind when considering their travel plans—the Peace of Mind Travel Plan.
Through this plan, Avalon Waterways is now allowing all currently booked travelers between March 14 and June 30, 2020 to move travel dates easily and without incurring cancellation fees, land or airline penalties*.
You are free to move your booking to any Globus family of brands (Globus, Cosmos, Monograms or Avalon Waterways) vacation for any destination. If you are not ready to choose your new vacation, the full value paid to us will be provided via a Letter of Credit, redeemable for any future 2020, 2021 or 2022 departure, and is transferable.
To make the transition easier, this Plan includes an additional bonus credit. This bonus credit of up to $200 per person will be in addition to your Letter of Credit, redeemable for any future travel through 2022:
- Bonus credit of $200 for Avalon Waterways
- Bonus credit of $100 for Globus
- Bonus credit of $50 for Cosmos, Escapes by Globus & Monograms
If you decline this Peace of Mind Travel Plan option, contact us for regular cancellation procedures**.
*Peace of Mind offer valid for travel through June 30, 2020 until further notice. Refund in the form of a Letter of Credit, redeemable for travel departing by December 31, 2022. The new booking bonus will be in addition to the Letter of Credit amount. Letters of Credit not redeemable for cash. Changes in airfare may apply, and the new booking is subject to any increase in vacation price for 2021 and 2022 travel. Offer may be withdrawn at any time and other restrictions may apply.
FOR THOSE WITH 2020 OBERAMMERGAU BOOKINGS
Given the current travel advisements and cautions, the Oberammergau Passion Play performances have been postponed from 2020 to 2022. Avalon Waterways has enacted a policy to enable all of our guests with 2020 Oberammergau bookings to be the first to reserve their spots for 2022 at your current price when the performances resume.
The following options are now available for these guests:
- Reserve your spot for a 2022 Oberammergau tour or cruise date** at your 2020 land/cruise package price. Note that new 2022 dates will become available in May, and at that time, we will re-protect your current booking on a similar date in 2022.
- Enact the Peace of Mind Travel Plan, providing you with a Letter of Credit for monies paid on your current Oberammergau booking, redeemable on any Globus family of brands vacation, destination or departure.
- You can cancel your Oberammergau booking by declining the rebooking or Peace of Mind Plan and receive a full refund of monies paid to us.
*Note policy subject to change at any time