Change your sail date at any time up to 48 hours before your sailing or receive a Future Cruise Credit.
Your cruise is covered by our new Cruise with Confidence cancellation program. That means you can change your sail date at any time up to 48 hours before your sailing, for itineraries departing up until 7/31/2020, or receive a Future Cruise Credit.
Responding to the ever-evolving challenge presented by Coronavirus since late January, we’ve been doing our best to reassure and address concerns from anxious guests and working to overcome the frequent requests to cancel and questions about our cancellation policy. We now have an alternate plan for cancellations due to the unforeseen future that this circumstance has caused.
Why Are We Doing This?
We understand the uncertainty that the current environment has created for travelers and, therefore, have made adjustments for more flexible vacation options when cruising with Celebrity.
At the core of this new policy is the recognition that guests want to know we care about their concerns and are responsive to their need for peace of mind.
Essentially, Cruise with Confidence means that guests who cancel their cruise for sailings departing up until 7/31/2020 can do so for ANY reason as late as 48 hours before sailing and get a 100% Future Cruise Credit (good until 12/31/2021) for the full amount in penalty.
Guests can simply call to cancel, and they will receive their Future Cruise Credit within 1 week.
*Note: policy subject to change at any time