We don't think finances should affect decisions about your health, so if you feel ill and need to change your plans, we'll protect your cruise investment. Under our temporary Book with Confidence policy, we’ve taken the worry out of booking your next cruise:
- Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit:
- Applies to bookings made through March 2, 2022.
- Applies to voyages departing through September 30, 2022.
More Details about our Book with Confidence Policy:
- FCCs can be used on any sailing made by and sailed by December 31, 2022
- Book with Confidence only modifies our policy within final payment — the date when balance is due.
COVID-19 Protection Program: Available on all cruises sailing through September 30, 2022, for bookings made on or before March 2, 2022.
This new policy within our Cruise with Confidence program provides reassurance if you are within 30 days of sailing, all the way through to disembarking from your cruise.
- Within 30 Days of Your Sail Date: If you or your immediate travel party in the same stateroom tests positive for COVID-19 within the 30 days prior to and including embarkation day or is denied boarding for a COVID-19 related reason, you will receive a Future Cruise Credit (FCC) for 100% of the cancellation fee amount of non-refundable unused services, and a refund to the original form of payment for all taxes, fees, port expenses and pre-paid onboard experiences and shore excursions purchased through Princess. It is designed to assist you if, as a result of being suspected of having or testing positive for COVID-19 or as a result of government travel restrictions put in place within 30 days of embarkation, you may be unable to travel to your cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early.
- Once On Board: If you or your immediate travel party tests positive while on board, you will receive an FCC worth 100% of the per-day cruise fare for missed days and a refundable credit to your onboard account for missed pre-paid onboard experiences and shore excursions purchased through the cruise line, and for the refundable portion of taxes, fees and port expenses for ports visited after disembarkation. Onboard COVID-related medical center visits and testing of suspected COVID-19 cases will be free of charge.
- Shoreside: If you test positive for COVID-19 during your cruise, you will be reimbursed for expenses for COVID-related medical care, including those incurred during any medically required post-disembarkation quarantine period. This includes air change fees if onward travel plans need to change.We’ll designate a Dedicated Family Assistance liaison for care and logistical shoreside support until you or the member of your immediate travel party is medically cleared to travel home.Any shoreside meals will be covered by a daily meal allowance, which you’ll learn about from the family assistance coordinator when you disembark. (No receipts required.)We’ll also offer assistance opening COVID-related insurance claims (for those who are eligible under their insurance policies or travel protection plans).